B2B SaaS · Field service · United States

An AI dispatcher that actually picks up for trade businesses.

Meet Pete is a voice and SMS platform built for plumbers, electricians, HVAC technicians, and other field-service contractors. Pete answers calls, captures service requests, confirms appointments, sends technician ETAs, and keeps dispatchers in the loop — so missed calls stop turning into missed jobs.

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What Meet Pete does

Meet Pete is the voice-first front office for trade businesses that don't have one. The platform handles inbound calls and outbound transactional SMS for our customers — the trade businesses themselves — and routes job information into a structured CRM that owners and dispatchers actually use.

  • Inbound voice agent

    Pete answers calls 24/7, qualifies the request, books a slot, and creates a service ticket in the CRM.

  • Appointment SMS

    Confirmations, reminders, and technician ETAs sent to customers who have already opted in with the trade business.

  • Dispatcher alerts

    New jobs, urgent issues, and assignment changes pushed to the dispatcher or owner on staff.

  • Field-service CRM

    Customers, locations, equipment, parts, suppliers, and full service history — all in one place.

Built for the trades

Meet Pete serves small and mid-sized trade contractors operating in the United States. Our customers run service trucks, take after-hours calls, and lose revenue every time a phone rings out. The platform is purpose-built for these workflows.

Plumbing HVAC Electrical Appliance repair Locksmiths Garage door Septic Pest control Roofing Pool service

How SMS works on Meet Pete

Every SMS sent through Meet Pete is transactional and tied to a specific service interaction. There are no marketing messages, no bulk sends, and no promotional content. Recipients are people who have already contacted a trade business directly — by phone, by web form, or in person — and explicitly consented to receive text messages about their service.

Recipients can opt out at any time by replying STOP. They can request help by replying HELP. Mobile information collected through opt-in is never sold or shared with third parties or affiliates for marketing or promotional purposes. See our SMS Terms and Privacy Policy for the full disclosure.

Request a demo

Tell us a little about your business and we'll be in touch. The form below illustrates the SMS consent flow used by trade businesses on the Meet Pete platform — the same disclosure appears wherever a customer's mobile number is collected.

About

Meet Pete is a product of Third Place Pools Corp, a Washington State C-Corporation. The company was founded by two brothers — one a former operator, the other a builder — with the goal of giving small trade businesses access to the same caliber of front-office automation that large enterprises take for granted.

Operator
Third Place Pools Corp
Mailing address
PO Box 566
Seattle, WA 98111
Phone
(480) 516-3921